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Managed Support
Change and improvement — followed by support that goes beyond the usual.
What makes support good, in our view?
We go beyond classic IT support. Personal and traceable, not a ticket number.
We do not sell you bundles, contracts or extras you will not end up needing.
Which providers you commission is your decision. We take on the project management if you want and record what was actually done.
A free initial consultation?
Yes please!
Tell us how your support runs today. We will tell you where we can sensibly complement it.
Exactly what you want.
Years of experience taught us how important room to move is. Happy with our work but want clients and servers handled by someone else? Absolutely fine.
In that case we are the complement, not the competition. We have worked this way since 2009 — and usually both sides come out ahead.
Whether you book us for the whole staged plan or just for the concept: you get exactly what you ordered.
What we do not do
Il Classico.
Windows — we support all Windows systems up to Windows 11. From the office machine to the high-end workstation, we assemble hardware that fits the job.
macOS — working with Apple is how we got hooked on the Mac. We have Apple Certified Trainers in house.
Linux / Unix — the bedrock of lateral thinkers and, for us, one of the best server systems in the world. We will happily philosophise about RHEL, Ubuntu, Debian or Raspbian any time.
A complement, or all-round support?
Both work. Tell us what you need, and we fit around it.